• Fully responsible for all aspects of attached consulting service delivery to selected customers
• Apply standardized consulting delivery approach replica orologi rolex and tools as defined by practice areas
• Establish and manage cross-functional transformation plan
• Conduct interviews and facilitate workshops to collect customer requirements  & impact decision making
• Identification of impact of software solutions on areas, processes and functions
• Prioritization of transformation initiatives and risk identification in implementing the initiatives
• Development of communication material or methodology to identify best practices, opportunities for improvement
• Implementation of transformation plan and change management around software solutions
• Establish continuous improvement model

Desired Candidate Profile:

• 7+ years in the Telecom or IT industry or 5+ years in management consulting industry
• Financial understanding of Telco operations and business case development
• Operational understanding of Telco functions, including marketing and customer care
• Good understanding of Frameworx (eTOM) process mapping, knowledge on ITIL a plus
• Good understanding of CEM concepts and customer centricity, knowledge of Nokia solutions a plus
• Ability to work with both technical and management layers with customers
• Customer Experience Management or Service Quality Management, or  Digital Transformation, Digital Journeys and Capabilities  Data Monetization and/or Business process re-engineering and organizational change management watches replica
• Business case development
• Willingness to travel (50%) and spend time in customer premises