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Consult with the client and provide guidance on design and functionality to ensure client specifications, standards, and objectives are met and the client is appropriately informed. |
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Utilize subject matter expertise to consult with the customer and team members in order to gather event requirements, communicate business processes, and explain the technical capabilities of platform(s) |
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Create event microsites, event registration process, mobile apps, and virtual venues - including those with VIP attendees, large attendee size and types, multiple registration pages/sessions, attendee surveys, email blasts (attendee invitations, reminders, confirmations), etc. |
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Test and quality check all deliverables prior to launch - proofread content, test functionality and conduct user acceptance testing with customer |
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Provide ongoing support after launch - Assist customer in managing invitation lists, edits/changes, data entry and quality of registration websites, mobile apps, and virtual venues |
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Administer e-mail content through the systems for various marketing and communication activities including save-the-dates, invitations, reminders, and registration confirmations, event and session surveys, etc. |
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Set up reports and schedule of reporting to ensure accurate information is provided to the client – including but not limited to registration reports, housing reports, ad-hoc reporting |
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Ensure compliance with CCPA, GDPR, and other privacy regulations, as well as branding standards and appropriate system usage |